“How to successfully complain to HMRC” by Dave Wase, Francis Clark Investigations Team from HMRC’s counter avoidance department

Dave Wase discusses how effective use of the HMRC complaints process can yield results, provided they are done on the correct basis.

In the short time I have been with FC Tax Advisory I have come across a number of complaints about the handling of a tax investigation, where HMRC’s formal complaints process has not been followed and communications have not been directed to the correct person.

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