HMRC collected £4.9bn in extra tax from investigations into individuals and small businesses in 2018-19, but only had to spend £309m on staff to achieve that. This extra tax included £1.2bn from investigations into underpaid income tax.
HMRC’s individuals and small business compliance (ISBC) directorate oversees the tax compliance of individuals and small businesses, which it classes as any company with fewer than 20 employees and an annual turnover below £10m.
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