HMRC delays escalate by Justin Stevenson, Associate Director, RSM UK Tax and Accounting Limited.

The extended wait for refunds is unacceptable, says Justin Stevenson. Here he explains why.

HMRC resources have been understandably spread thinly by the demands of both Brexit and responding to the coronavirus pandemic. For taxpayers, this has most keenly been felt when waiting for a tax refund to be processed.

Sadly, it seems that delays at HMRC may well get worse before they get better. With many taxpayers suffering a drop in profits over the last year, their tax liabilities will have similarly decreased. For those who made payments on account based on their previous year’s tax liability and did not make a claim for these to be reduced, this invariably means they will have overpaid tax.

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