Jesminara Rahman explains why artificial intelligence cannot, and should not, replace the professional tax adviser.
Artificial Intelligence (AI) has become an inescapable presence in modern professional life. In the tax world, it is being hailed as a revolutionary tool capable of automating research, drafting and summarising huge amounts of data. Recent tribunal decisions have demonstrated the inherent danger in assuming AI can replicate the judgment, ethics and contextual understanding of a professional adviser.
Far from replacing tax professionals, these cases reveal why human expertise remains indispensable both to clients and to the integrity of the tax system.
A client came to me two years ago stating he had a barrister’s opinion which then turned out to be from the Justice AI unit.
I then explored AI myself, and it came out with irrelevant case law or cases that did not exist. To many of us its common sense to verify sources of information, but unfortunately people are taking the AI as a source of information in itself, instead of checking where AI extracted its information from. The use or misuse of AI has even reached the tribunal and courts of UK.
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