Sean Wakeman describes the many and varied work experiences enjoyed by the tax resolutions specialist.
Ever fancied a job as an accountant (understanding of double entry bookkeeping), lawyer (ability to read and interpret legislation), advocate (ability to convey persuasively a client’s position) and negotiator (ability to measure the strengths and weaknesses of a client’s position)? Take all these skills and add to them the skills of a strategist, and you will come close to understanding the role of a tax resolutions specialist.
Meeting with clients often feels like the confessional box or a consultation at a GP’s surgery. The skills of a tax resolutions specialist involve more than tax, including listening, testing, challenging, diagnosing and reassuring as well as, on occasion, persuasion, stubbornness and a thick skin. The angst felt by an ‘offender’ can vary from horror of the elderly or inadvertent transgressors to casual disregard from the serial tax evader.
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