Tony Margaritelli reviews a tale of HMRC failing an honest person (sorry ‘customer’).
I picked up the book ‘Gino’s Contraband’ following a posting by Dave Chaplin, and I got in touch with the author, Gabrielle O’Donovan, after reading some extracts. These made me very angry and I thought I’d pen a line or two about the book and, of course, Gabrielle.
Gabrielle says she has had a modest career as a consultant, business author and university lecturer. She believes herself to be smart and digitally savvy, having undertaken lots of corporate training to spot a scam. She has even secured counter terrorism clearance for a role with the Metropolitan Police. So most definitely not someone easily misled or naïve.
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